Privacy Policy
Last Updated: 20 August 2026
At CeyBlush, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances in which it may be shared.
- Information We Collect
When you place an order or use our website, we may collect information such as:
- Full name
- Delivery address
- Billing information
- Telephone number
- Email address
- Order details
- Payment-related information
- Information you provide when contacting customer service
We only collect information that is reasonably necessary to provide our services and process your orders.
- How We Use Your Information
CeyBlush may use your personal information to:
- Process and confirm your orders
- Arrange delivery of your products
- Contact you regarding your order
- Process refunds, returns or exchanges
- Respond to customer enquiries
- Provide customer support
- Process payments
- Prevent fraudulent or unauthorised transactions
- Improve our website, products and services
- Comply with applicable legal and regulatory requirements
- Payment Information
Payments may be processed through third-party payment service providers.
When you pay by debit card, credit card, Koko Pay, or another payment method available at checkout, your payment may be processed securely by the relevant payment provider.
CeyBlush does not store your complete debit or credit card number, CVV or other complete card credentials on our website.
Payment providers may process your information according to their own privacy policies and terms.
- Sharing Your Information
CeyBlush does not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers where required to operate our business, including:
- Delivery and courier providers
- Payment service providers
- Website and hosting service providers
- Technology and IT service providers
- Professional advisers where necessary
- Government authorities or law enforcement agencies where required by law
Only information reasonably necessary for the relevant service or legal requirement will be shared.
- Delivery Information
When you place an order, we may provide necessary information such as your name, delivery address and telephone number to the relevant courier or delivery service so that your order can be delivered.
- Marketing Communications
CeyBlush may contact you about new products, promotions, special offers or other marketing communications where permitted by applicable law.
You may request to stop receiving marketing communications at any time by contacting us or using the unsubscribe option where available.
- Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Help the website function correctly
- Remember preferences
- Understand how visitors use our website
- Improve website performance
- Provide relevant marketing or advertising where applicable
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
- Protecting Your Information
CeyBlush takes reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
- How Long We Keep Your Information
CeyBlush will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, resolving disputes, maintaining business records and complying with applicable legal or regulatory requirements.
When information is no longer required, it may be securely deleted or anonymised where appropriate.
- Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Request information about how your personal information is being processed
- Withdraw consent where processing is based on consent
- Object to certain types of processing where applicable
Some requests may be subject to legal or regulatory limitations.
- Children’s Privacy
CeyBlush does not knowingly collect personal information from children for independent purchases without appropriate involvement of a parent or legal guardian.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
- Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment services or other external websites.
CeyBlush is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
- Changes to This Privacy Policy
CeyBlush may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable laws.
The latest version will be published on our website with the updated date.
- Contact Us
Business Name: CeyBlush
If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact CeyBlush using the contact details provided on our website.
- Applicable Law
This Privacy Policy is intended to operate in accordance with applicable laws and regulations of Sri Lanka, including applicable personal data protection requirements.
CeyBlush will take reasonable steps to comply with applicable requirements concerning the collection, use, storage and protection of personal information.
